Return Policy
RETURN & EXCHANGE POLICIES
Customer satisfaction is our #1 priority at Daniel Radcliffe. We strive to make your shopping a memorable and hassle-free experience. We also want to make sure that you are happy to shop with us.
We have a generous 5-day return and exchange policy on our products. Please note, there can be 10 to 15% variations from the product image in all-over embroidered designs and colors. This is due to the manufacturing process; only the patch areas will differ, while patterns will remain accurate. Color variation may occur due to screen monitoring differences between devices.
Making a purchase indicates that you have acknowledged, understood, and agreed to adhere to the following terms and conditions.
Return & Exchange Policy:
- Timeframe: We have a 5-day return and exchange policy from the date of product delivery. If you are unsatisfied with your product, you can return or exchange it within 5 days.
- Condition: Items to be returned must be unused, unworn, unwashed, and undamaged. Return items will only be accepted in their original packaging, including hangers, polyester bags, and hang tags on garments.
- Refund Process: Refunds are processed only through net banking channels, ensuring strict privacy to protect your data.
- Documentation: Customers must return the product with the bill and label intact.
How to Return & Exchange Products:
- Request: Place a return for refund or exchange request within 5 days from the date of order delivery via WhatsApp help desk at +91 63513 34156.
- Approval: After we receive the request and have a conversation with you, we will approve and confirm the return or exchange.
- Shipping: Once acknowledged by the team, you need to self-ship and handle the return courier process through any local courier company. We do not have a reverse pickup facility. (Shipping courier charges must be paid by you.)
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Return Address:
- Daniel Radcliffe
- [Address]
- [Mobile]
- (Please mention your name, address, number, and order ID properly on the parcel.)
- Confirmation: After submitting the parcel, share the details or an image of the acknowledgment receipt via WhatsApp help desk at +91 63513 34156.
- Processing: Upon receiving the returned product, it will go through quality testing. Once approved, we will process your refund within 3-4 working days directly to your provided bank account. For exchanges, once the returned product passes quality testing, we will dispatch your exchanged product as soon as possible.
Note: Products purchased on sale or at a discount are only eligible for exchange, not return for a refund.
For further assistance, please contact us at danielradcliffe3794@gmail.com.